Support

Support

A question, a bug, an invoice?

Factur-X for WooCommerce is published and maintained by one person. Write to pro.maximemartin@gmail.com: reply within 2 business days, in English or French.

Pro licence key

Your key arrives by email from Gumroad right after purchase. If it did not arrive, check your spam folder, then find your Gumroad receipt; otherwise write to us with the email address used for the purchase.

Refund

14 days, no questions asked: write to us or go through Gumroad, which handles payment as the merchant of record.

Report a bug

Describe what you did, what you expected, what happened, and if possible a sample file that reproduces the issue (strip any sensitive data first).